Route Planner On-demand 24.04 is available as of April 29, 2024. This release includes new features, enhancements, and resolved issues. Reference the ticket number in parentheses if you have any questions about the respective items to the support team.

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Be advised of the following important information concerning this release:

• Microsoft® Internet Explorer: As Microsoft has announced the end of support for applications and services on Internet Explorer, the browser is no longer supported for the Descartes® Route Planner On-demand application. The browser can be used, but new functionality may not work. Please use Google™ Chrome or Microsoft Edge as the preferred internet browser to access Route Planner On-demand.

• Supported Versions: Versions one year older than the current version will not be supported (i.e., for 24.04, versions 23.01 and older are not supported). You can continue using versions older than one year from the current version, but critical issues with those versions will not be fixed.

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Highlights

24.04.01

🟩 Resolved Issue: Routes were incorrectly being marked as Frozen based on processing of execution related data for the end depot stop. This occurred when a single user had opted to 'Try new map' where the evaluation of the 'Freeze complete routes' feature configured setting was not read and utilized as expected. (1052139)

🟩 Resolved Issue: When the 'Highlight route with exception' setting was found enabled and when route capacity (quantity, weight, volume, dimensions) was close to being exceeded, the application was incorrectly showing the route in red, indicating an exception exists which is not correct. (1041030)

🟩 Resolved Issue: An error was generated when users moved stop(s) from one route to another via drag-and-drop in Map View. This issue occurred while performing actions on the active delivery day, where publishing of a route was evaluated but not needed, and a route was removed from the application as it no longer had any stops associated. (1039498)

🟩 Resolved Issue: The issue where the configured 'IconSize' value was not reflected and rendered as expected on the Icon/Depot Display forms has been fixed. This problem occurred when users were using the 'Trynew map' option in Map View. (1039492)

🟪 Enhancement: The On-demand application's Merchandising SMS trigger-generated messages have been updated to use a new sender domain to comply with new email-related standards. (1037148)

🟩 Resolved Issue: An issue with the new Create Flyby functionality caused shipment legs to be missing from the display on the map and route details (stops) for respective pickup locations. (1035067)

🟩 Resolved Issue: Map data was not loaded as expected within the On-demand application when Google Maps was enabled and configured. (954912)

24.04

🟩 Resolved Issue: Driver unavailability was not reflective and indicated as expected, highlighted in red, on the Choose Route Template form in Map View when the driver has an entry created on the Driver Schedule page. (1033741)

🟩 Resolved Issue: Shipments were not correctly excluded from display and respective lists as expected when configured as part of a Filter, specifically when the filter is set to utilize the 'Is Not Equal To' comparator in conjunction with the Time Window Start attribute. (1033735)

🟪 Enhancement: Enhancement to the Configuration > Add/Edit Export page to add the ability to specify the read_only role to current available options for visibility and utilization within the application's respective pages. (1033386)

🟩 Resolved Issue: Map View failed to completely load and display the details as expected on the map. This problem occurred when a broken shipment, a shipment with no assigned items, was found present on the respective delivery day. (1033199)

🟩 Resolved Issue: An issue existed where duplicated Time Preference values were shown in the selection list found on the Order Management > Slot Confirmation page when multiple depot groups are found and configured for capacity management utilization. (1033029)

🟩 Resolved Issue: The Change Vehicle form found in Map View did not correctly display a drivers current status based on their unavailability configuration found on the Driver Schedule page as expected. (1030068)

🟩 Resolved Issue: The assigned driver and time card related data was incorrectly removed from their route when attempting to add a stop(s) to an existing actively tracked route, which caused execution related issues and failure of daa to be processed and displayed. This occurred when a user attempted to add a stop utilizing the Create/Choose Route context menu options. (1028645)

🟩 Resolved Issue: Stop ETAs were incorrectly recalculated upon manual route publishing to Descartes wGLN™. Now, a new check ensures that if ETAs already exist, they are not recalculated during manual publishing, maintaining the original ETAs. (1022299)

🟩 Resolved Issue: Selecting a Depot-to-Depot Transfer order from the OrderManagement search results caused an error during the subsequent activation of the delivery day. This issue was due to an incorrect association of the depot with the customer map. (1019938)

🟩 Resolved Issue: The application incorrectly sent the time window value of the 'To' depot instead of the 'From' depot to the optimization engine for Depot-to-Depot Transfer order types. (1019175)

🟩 Resolved Issue: The Load Time column incorrectly displayed an exception violation alert on the Map View and Dispatch respective pages even when the configuration setting was disabled, regardless of whether the set criteria was met. (1018379)

🟩 Resolved Issue: Stops were incorrectly positioned out of sequence on a route, based on arrival time comparison in the route detail, when a driver executing a route via GreenMile mobile performed a stop out of planned order. (1016199)

🟩 Resolved Issue: When the 'Assign by Geocode' feature was active, customer stops/shipments that share the same geocode (i.e., latitude and longitude) were merged into a single stop, as expected. However, when attempting to split one of the merged shipments into a new stop through the 'Split Into New Stop' option, the newly created stop did not correctly reflect the customer-related information. (1014502)

🟩 Resolved Issue: The Optimization Schedule did not function and execute as expected when it coincided with the optimization engine's planned maintenance period. During this time, the schedule failed to run due to receiving no response from the service, thus failing to execute future generation of schedule(s). (1013103)

🟩 Resolved Issue: The 'Modified User/Date' data for vehicle records was incorrectly shown as modified by a driver user role on the Configuration > Vehicles page. This error occurred due to incorrect logic and settings for data columns while processing the inbound wGLN sent Mileage ODWireless command message. (1012706)

🟩 Resolved Issue: An error occurs in the application's user interface when trying to update the password for a user account (e.g., driver). This issue occurs for accounts that were created through file upload without the specification of a password, resulting in a blank password being automatically set. (1011830)

🟩 Resolved Issue: An issue caused execution-related data from wGLN to be incomplete and/or missing in the On-demand application. Specifically, stop field data was occasionally absent in the user interface, or the shipment item status did not accurately reflect the actual status of the job or stop. (1011514)

🟩 Resolved Issue: Users occasionally could not change the 'Delivery Date' and/or 'Mode' in Map View as expected. Attempts to change the date using the calendar or arrows or change of mode via the drop-down menu did not work, and the intended actions were not executed. This issue occurred when the delivery day involved customers with ungeocoded addresses, where the customer record only consisted of an account number and lacked additional data such as name and/or address. (1010475)

🟩 Resolved Issue: Regions were not sorted alphabetically on the Location selector from the Home, Map View, and SchedulingBoard pages. (1009796)

🟪 Enhancement: The Find Orders feature (Diagnostics > Find Objects) has been updated. (1009158)

Key changes include:

• The system will no longer accept submissions with empty search criteria, thus ensuring that all queries are meaningful and specific.

• A minimum number of characters for query inputs has been implemented. Users will be prompted if their input does not meet this requirement, guiding them to provide more detailed search criteria.

• The number of records displayed in search results is now limited, providing a more manageable set of results for review.

🟩 Resolved Issue: Exceeding the character limit for item-related details (such as custom and description information) during the processing of a shipment incorrectly triggered an exception, leading to incorrect shipment item details being applied. (1002229)

🟪 Enhancement: The On-demand application has been enhanced to modify the resource deactivation process, aligning it with parser utilization. This update expands upon the recently implemented functionality in the user interface, allowing for the deactivation of resources and the removal of their entries from the corresponding resource lists when actions are executed through respective import parser's (e.g., vehicles, users). (999123)

🟩 Resolved Issue: Users were incorrectly able to manually input values for the icon size drop-down selector in the Icon/Depot Display configuration. The functionality has been updated so that users can only select available options from the provided list. (999057)

🟩 Resolved Issue: An issue led to the system generating a Report Schedule for an incorrect time when a 'Monthly' period type was configured, and the schedule was modified after initial setup and generation had occurred. (997652)

🟩 Resolved Issue: An issue in the application affected the Order Management pages, where incorrect option-related information was displayed for order modification. This occurred specifically when the 'Allow edit of shipments that have started' setting was enabled, but the 'View Orders' page mistakenly showed the 'Edit Order' button instead of the expected 'View Order' button. (996335)

🟩 Resolved Issue: Users could not save changes made to the Icon Display configuration in the Map View if the definition contained a high number of items specified. (995026)

🟩 Resolved Issue: The User Interface incorrectly displayed the actual quantities for the Quantity 1–10 data. This issue arose when a new delivery day was activated, leading to the incorrect display of a 0 actual value for the previous day's information instead of matching the planned quantity as expected and applicable. (994273)

🟩 Resolved Issue: An error was generated when calling for an export via winterface, followed by an incorrect charset that was returned regardless of the export definition's configured value. (994060)

🟩 Resolved Issue: The following issues found on the Order Management > Search Results page related to its search functionality regarding the display and usability concerning customer-related data have been resolved (993635):

• The search results were not correctly sorted by delivery date as expected.

• The user inputted Search Criteria were not displayed on the page, making it unclear which input values the results were based on.

• The 'Clear Search' button in the Search Criteria section did not remove the entered data from the page as intended.

🟪 Enhancement: The Region/Location selection feature on the Customer Management - Geocode page has been updated. This change aligns the functionality with that of other application areas, including the Map View and Home modules. (992293)

🟪 Enhancement: The logic for the 'Freeze completed routes' feature and the 'Complete at End depot' setting will now account for a service time of zero for the end depot. This adjustment allows routes to be marked as frozen when the end depot stop service time is zero. (992149)

🟩 Resolved Issue: The Customer Management > Geocode page has been updated to address a display issue. Previously, changing a location via the selection list did not automatically update the page to reflect the correct details, including the name and map visualization. This has now been corrected, ensuring the page accurately refreshes and displays the correct information following a location change. (991826)

🟪 Enhancement: The Report Schedule email configuration has been updated. Now, the system will perform a look-up and association with a user account with a report schedule based on the email address configured. It compares the set email value to the one associated with the user account. (991812)

Key updates include:

• If a user account is marked as inactive, the corresponding email address will be automatically removed from the report schedules.

• If the removed email address is the only one associated with a schedule, the system will automatically delete that schedule from the application.

🟪 Enhancement: The 'Email host for reports' setting (Configuration > Parameters > Report / Export) has been relocated. Users can now find the setting under the new name of 'Email host' in a newly created section found on the Configuration > Parameters > Email page. (991714)

🟩 Resolved Issue: The application has been updated to address an issue where incorrect location access was being applied to user records upon upload. This problem occurred during the creation of new user accounts (i.e., driver) through the 'Users upload' feature. Specifically, the 'Location' field incorrectly granted access to a location not specified in the upload file but where the action was performed within. (991525)

🟩 Resolved Issue: The issue within the MapView's Routes quadrant, which led to incorrect data refreshes and resets/jumps while scrolling through the list of routes in progress, has been successfully resolved. This problem occurred when the list contained a high number of routes and users scrolled beyond the initial displayed records at the moment an update was received and processed. (991443)

🟩 Resolved Issue: The system incorrectly doubled the service time calculated value for stops that were scheduled following a Hold Spot, leading to incorrect drive times. (990681)

🟩 Resolved Issue: Users experienced an incorrect notification stating that a shipment was assigned to the route from which it was being moved from. This issue occurred when the 'Enable merge option when shipment's customer is already assigned to another route' setting was active. The issue has been corrected to ensure that notifications accurately reflect the action of reassigning shipments between routes, particularly when utilizing the drag-and-drop feature from the SEARCH RESULTS and/or ALL SHIPMENTS tab. (990491)

🟪 Enhancement: The Map View's zoom functionality has been updated to change the behavior of its zoom operation, specifically adjusting the zoom animation to reduce the tile rendering. (989611)

🟩 Resolved Issue: Drivers could not effectively assign a shipment(s) created through the 'Clone Shipment on Miss' operation via the 'Scan-to-Route' feature and associated functionality. (989309)

🟩 Resolved Issue: The Stop Category was not being set upon the creation of a Special Stop from the Scheduling Board page. While Special Stops were successfully created, the associated Stop Category value initially failed to apply. (989245)

🟩 Resolved Issue: The following issues found involving Domain/Delivery Company setup, configuration, and display have been fixed (989114):

• Users could not create a new domain with the 'Type' of 'Delivery Company.' An error was generated and shown on the page stating, 'Corporate not selected' when, in fact, a 'Corporate' entry existed.

• The incorrect field was highlighted when an error related to the 'Type' selection occurred.

• Users were incorrectly able to create duplicate domain names.

• The 'Domain' table displayed all configured items unsorted instead of sorting them by 'Type' and then 'Name' as expected.

• The 'Delivery Company' lists found within respective Configuration pages (Users, Vehicles, Routes) did not sort items by 'Type' and then 'Name' as expected.

🟩 Resolved Issue: The Find Orders page (Diagnostics > Find Objects) failed to return results when users searched for a specific order. (988604)

🟪 Enhancement: Add support, integration and utilization of new Descartes Email API service for generation and transmission of application -based emails for compliance with new infrastructure requirements and standards. New configuration parameters to enable/disable utilization of API have been added to the new Email (Configuration > Parameters) page. (985840)

🟪 Enhancement: The sending domain for system generated emails' 'From' address has been changed from 'descartes.com' to 'rpod.descartesservices.com' to comply with new infrastructure requirements. Furthermore, the Configuration > Parameters > Email section has introduced a new configuration setting to support this improvement. (985839)

🟪 Enhancement: A new configuration setting for basic authentication has been added to the Configuration > Parameters > Email section in support of new infrastructure requirements. (985838)

🟩 Resolved Issue: A shipment's Routing Preference (Depot Bin) value was not preserved for the delivery leg of a stop once a linked shipment was unlinked. This issue occurred with both manual unlinking and automatically via mobile execution in conjunction with processing the missed status. (985803)

🟪 Enhancement: The character limit for specific Invoice and Item-related fields within the application has been extended to 1000 characters. This update applies to both the application's inbound integration and shipment processing, as well as manual inputs made through the Order Management > Add/Edit Order pages. The fields affected by this enhancement are (985542):

• Invoice Comment

• Invoice Description

• Item Comment

• Item Description

🟩 Resolved Issue: When attempting to delete an entry for either the Driver and/or Vehicle on the respective Schedule page, the application did not prompt the user, as expected, to confirm the deletion of the record as found on other like pages. (985536)

🟩 Resolved Issue: The Scheduling Board has been updated to ensure that stops retain their intended positions when moved to another route template by drag-and-drop. (984299)

🟪 Enhancement: The 'Can send to FTP?' and 'Can send to GLN?' settings have been removed from the Add/Edit Export configuration. Users are now encouraged to use integration profiles that offer similar functionalities. (984153)

🟪 Enhancement: The On-demand application now continuously updates the original planned data for same-day dispatch operations until a driver action is recorded. This enhancement allows for real-time adjustments to routes in progress, ensuring the plan versus actual metrics remain accurate and flexible until a driver confirms a stop via a status update. (980347)

🟪 Enhancement: The 'Change Delivery Company' function now considers a shipment's delivery company assigned via a routing preference (depot bin). This update extends the function's capabilities beyond just origin-based or manual assignments. (977701)

🟩 Resolved Issue: An issue on the Scheduling Board page caused the planned Special Stops (break, lunch, fuel, etc.) to be incorrectly removed when the user changed the assigned route from one template to another, either via the Stop Details window or the drag-and-drop function. (977135)

🟪 Enhancement: The On-demand application now displays shipment-related metrics and compartment allocations in the Compartment Information window within Map View. The update to this feature now allows users to fully view how shipments are allocated across multiple compartments for delivery. (976365)

🟪 Enhancement: The On-demand application now includes visibility and support for the Routing Preference field on the OrderManagement, Add, and Edit pages for Transfer order types. This update addresses the issue where some users could not view transfer orders after adding them through the user interface because the system associated these orders with the corporate delivery company instead of the appropriate delivery company. (974532)

🟪 Enhancement: The On-demand application now allows users to select multiple shipments and create a Flyby shipment type with dynamic pickup locations directly from the user interface. This feature supports both depot and customer pickups, created via a single creation option, and the ability to be utilized in conjunction with optimization. (974513)

🟪 Enhancement: The Shipment webservice within the On-demand application can now be configured to support the ability to search for shipments across all locations. This update addresses the need to accurately identify existing shipments before creating new records. (973326)

🟪 Enhancement: A new configuration ('Show Report Schedules for dispatcher_admin users') parameter enables 'dispatcher_admin' users the ability to create and manage their own report schedules through the Schedules > Report Schedule feature. This new option is available in the Configuration > Parameters > Report/Export section. (971678)

🟪 Enhancement: The On-demand application has been enhanced to allow 'dispatcher' user roles to access and use the Schedules > Optimization Schedule feature. This update enables dispatchers to create and manage their own optimization schedules as they can with Vehicle/Driver Schedules without needing an administrator's intervention. A new configuration parameter, 'Show optimization scheduler for dispatcher users,' has been added to the Configuration > Parameters > Sequencing/Optimization section to support this functionality. (971215)

🟩 Resolved Issue: Users could not successfully reassign a shipment from one route to another via the SEARCH RESULTS tab in Map View. The User Interface displayed an error message, 'Invalid Selection - Operation in progress,' during attempts to insert a searched shipment into a specific route position, even when no operation was underway. (967116)

🟪 Enhancement: Users can now configure a subset of locations for a Report Schedule. Previously, users were limited to selecting either a single location or all locations to have data generated for. (964675)

🟪 Enhancement: Users can now geocode multiple customers simultaneously through the user interface. This feature addresses the need to efficiently handle multiple job sites or addresses within the same dataset, which previously required users to geocode each address individually. The following new features and updates have been implemented to support this functionality (963717):

• A new control parameter (Configuration > Parameters > Geocoding) has been introduced to allow the selection and geocoding of multiple customer addresses simultaneously.

• The multi-select and geocode feature becomes available only when this new control parameter is enabled.

• Once enabled, the details of the first selected record will be displayed on the Geocode (Address, Customer) respective pages.

• Upon saving, the latitude and longitude details entered will be automatically applied to all selected records.

🟪 Enhancement: A new export type named 'Generic Shipment' has been added to the Configuration > Add/Edit Export page's selection options. This feature supports the generation and transmission of data to a specified integration profile and configured endpoint, activated in conjunction with triggers such as Shipment Delivery Date or Shipment Deletion. (962952)

🟪 Enhancement: Support for Regions has been added to the Report Schedule for exports within the On-demand application. With this feature, when a report is configured for a specific region, it will only generate and be sent containing data for only locations associated with that region. (960690)

🟪 Enhancement: Users can now configure the 'Stop Category' names and settings within the Scheduling Board module, including the ability to modify existing options and to create custom entries that have specific meaning to the business and/or operations. (958294)

Key features of this update include:

• Users can add, edit, and delete stop category options.

• Users can configure and apply at both the organization and location levels.

• A new menu option related to stop categories is now available on the Scheduling Board, visible to customer administrative users where applicable.

• A new configuration parameter (Configuration > Parameters > Scheduling Board) has been introduced to enable 'dispatcher_admin' users to access and manage stop category configurations.

🟪 Enhancement: The notification for duplicate route keys has been updated for situations where a new route template matches an existing key within the inactive section. The revised notification now states, 'Route with key {X} exists in {Y} location [within inactive routes section],' offering detailed information on the location of the duplicate route key. (949545)

🟪 Enhancement: The resource deactivation process for helper role user records has been updated. Previously, when marking a helper user as inactive, their association with a vehicle was not removed; it was simply marked as deleted. Now, the application prompts users with a notification that deactivating a helper will remove their assignment from the vehicle upon confirmation. (939755)

🟪 Enhancement: Configurable day-of-week time windows for customers have been introduced, allowing users to set up precise operating hours for each respective day. This update includes (930922):

• New 'per-day' time window fields were added to the Customer Management (Add, Edit) pages.

• The Customer Parser and Customer API now support the newly added 'per-day' time window fields.

🟪 Enhancement: The Shipment Webservice within the On-demand application has been updated to directly support the specification of Vehicle and Driver details via the webservice, aligning with the capabilities of the file import parser for 'Route Vehicle/Driver Assignment.' This update allows customers to assign resources to routes automatically during shipment creation or update process via an inbound request XML. (913068)

🟪 Enhancement: The Map View configuration and display for Exceptions within the application's user interface have been updated. Key features include (910149):

• Changed the 'Highlight route with exception' option to control only the display of exceptions for the route line in both the Routes and Map pane, untying it from all exception alert displays and notifications in the 'Selected Routes/Stops' tabs.

• Removed the 'Violation if none of the assigned driver/helper have a required set value' configuration setting; all exceptions are automatically displayed on the User Interface.

• Removed the 'Violation if assigned vehicle is lacking a required set value' configuration setting; all exceptions are automatically displayed on the User Interface.

🟪 Enhancement: The naming convention for 'Master Routes' in the On-demand application has been updated to 'Fixed Routes.' (886679)

🟪 Enhancement: Users can now set and edit the Start/Due Date for multiple shipments simultaneously from within the Map View page. (886649)

🟪 Enhancement: Added ability for users to now configure which columns to display, as well as set sequence, on the Deliveries > View Routes and the Deliveries > View Route Detail respective pages similar to what is present on other sections within the application. (855013)

🟪 Enhancement: The On-demand application's Master Routes & Territories module now supports new vector tile maps, which utilize new technology for better data display and map rendering. (841174)

🟪 Enhancement: New vector file maps support and migration have been introduced to the On-demand application's Geocode Address and Customer Management >Geocode pages for better data display and map rendering. (841171)

🟪 Enhancement: The Geocode Customer window in the application (Customer Management > Geocode page) now allows users to deactivate specific fields from being included in the request sent to the geocoding engine. Each displayed field features a new checkbox, activated by default, enabling users to exclude specific data by deactivating these checkboxes. Additionally, the Reset Fields function has been updated to re-activate any previously deactivated checkboxes as part of its process. (783622)

🟪 Enhancement: The application has extended the Stop Indicator feature to allow configuration at the customer level. This enhancement, available through the user interface and respective integrations, allows for the Stop Indicator to be set for a customer and automatically applied to each shipment through integration and processing workflows. (782736)

🟪 Enhancement: The following updates to the On-demand application's Shipment webservice response have been implemented (770532):

• Shipment Custom in Response: The response detail now features the shipment's custom identifier.

  • Before: "Order with ID: {id} has been added/edited successfully."

  • Now: "Order {shipmentCustom} with ID: {id} has been added/edited successfully."

• Frozen Route Key Indication: Responses now clearly indicate when a shipment request involves a route key for a frozen route, detailing that the order was created but not assigned due to the route's frozen status.

  • Before: "Order with ID: {id} has been added/edited successfully."

  • Now: "Order {shipmentCustom} with ID: {id} has been added/edited successfully. Order was left unassigned as Route Key (routeKey) is marked as frozen."

🟪 Enhancement: The On-demand application's Map View module now supports new vector tile maps, which utilizes new technology for better data display and map rendering with extended capabilities beyond what was previously available in the solution. (743989)

🟪 Enhancement: The ability to configure and set color codes for shipments within the Scheduling Board has been added, mirroring similar functionality in Map View with Icon Display. (705427)

🟪 Enhancement: The application now supports the viewing and optimization of future delivery day shipments for multi-day routing. Controlled via configuration parameters (Configuration > Parameters > Route > Multiple Day Routes) has been extended to enable this feature and associated View Future Days functionality, allowing the application to utilize data spanning multiple delivery days. (589644)

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