Route Planner On-demand 26.04 is available as of April 27, 2026. This release includes new features, enhancements, and resolved issues. Reference the ticket number in parentheses if you have any questions about the respective items to the support team.

Highlights

26.04.02

🟩 Resolved Issue: When using the “View All Images” option at the route level, images may appear as broken or not load correctly. The images themselves are not affected and can be viewed successfully under “Show Field Data” at the stop level. The issue has been resolved and images are now shown and rendered correctly in viewer window. (1404603)

🟩 Resolved Issue: Resolved a JavaScript error that occurred when shipments were deleted in the background or reassigned to a different date. This issue prevented proper UI updates, leading to inconsistent map icons and shipment table data. (1498017)

🟩 Resolved Issue: Fixed an issue where all shipments were incorrectly marked as modified after the initial load in Map View. This caused unnecessary and heavy backend updates. The check is now more accurate, reducing redundant processing. (1497756)

🟩 Resolved Issue: Improved handling of maximum quantity, volume, and weight calculations in Map View to reduce initial load delays. Values are now refreshed appropriately instead of being cleared after each route save. (1497583)

🟩 Resolved Issue: Fixed an issue where applying filters in Map View based on attributes not available in the View Shipment page prevented shipments from opening via double-click in the All Shipments tab. Shipment details now open as expected regardless of filter criteria. (1497258)

26.04.01

🟩 Resolved Issue: Improved performance and responsiveness of the Map View when handling a large number of exceptions in the Exceptions tab, resulting in smoother interactions and better user experience. (1493659)

🟩 Resolved Issue: Running optimization with “Keep Existing Routes and Insert Shipments” or “Reassign Stops Among Routes” incorrectly removed all existing routes, behaving like a full optimization instead of preserving them. The issue has been resolved and existing routes are now preserved and updated as intended. (1491908)

26.04.00

🟩 Resolved Issue: Some users experienced delays when opening the Filters → Configure screen. The window could take several additional seconds to load and might display a prompt asking users to continue waiting. This issue has been resolved. Users should now see significantly faster loading times, even when a large number of attributes and complex parent/child configurations are present. (1485837)

🟩 Resolved Issue: Resolved an issue where existing stops were incorrectly repositioned when a new shipment was added to a route through the Shipment service. This caused routes to deviate from the original dispatch plan, resulting in less efficient sequencing and requiring additional manual adjustments by the dispatch team. (1485214)

🟪 Enhancement: Updated the MDLP feature and User Profile processing to support the testOnly flag. When present in a message, the application blocks test-only identities from accessing the production environment, adding a safeguard in case domain-based filtering fails or test configurations are inadvertently promoted. (1473469)

🟪 Enhancement: Update to the Trailer Parser to recognize, validate, and store additional configuration fields that were previously unsupported.

• Active / Inactive

• Hazardous Material

• Ignore Line

• Properties Profile

• Rename Trailer Key

• Trailer Location

• Trailer Profile
  This update improves data completeness and accuracy by aligning trailer configuration data with downstream operational and reporting needs. (1470129)

🟩 Resolved Issue: Resolved an issue where Monday route optimization could leave shipments unassigned and, in some cases, shift new or sequenced routes to the previous day (Sunday). This issue specifically affected routes with launch times near midnight and was limited to Mondays. The system now correctly keeps all routes and shipments on Monday and ensures proper assignment during optimization. (1469920)

🟩 Resolved Issue: An issue existed where the Report Scheduler generated current-week data for some weekly reports, even when configured to generate next-week data using a start-day offset. This behavior previously occurred inconsistently across report schedules with seemingly identical configurations. The scheduler now applies the offset logic consistently to ensure reports are generated for the intended date range. (1468587)

🟩 Resolved Issue: Manually set geocodes on customer records are no longer overwritten when creating a new shipment via the Shipment Service. This issue was caused by case‑sensitive mismatches in Address fields between the shipment request and the customer’s stored address, which triggered an unintended address update. (1463052)

🟪 Enhancement: Improvement to ML Service Predictions performance and error handling in Map View. The following changes include:

• Predictions now loaded in the background to prevent any User Interface delays

• Updates predictions after page load without blocking users

• Adds error codes and clearer notifications for failures

• Supports configurable email alerts for ML-related failures

• Added a new “Disabled Automatically” option to Service Time to indicate when predictions are turned off automatically

• Addition of predictions to all Edit Service Time windows
  This improves reliability, visibility, and user experience for ML predictions. (1462878)

🟩 Resolved Issue: The ML Service failed when required input data was missing or invalid, causing the feature to be disabled after repeated errors. The system now handles missing or optional data more gracefully, preventing unnecessary feature disruption. (1462492)

🟩 Resolved Issue: The Edit a User page took excessive time to load for users with many depot or location access configurations. The system now improves loading performance, allowing faster access to user details. (1459100)

🟩 Resolved Issue: Flexible Shipment Origin has been aligned across assignment methods. Shipments now consistently update their origin to match the route’s associated depot, regardless of whether they are dragged onto an existing route, used to create a new route, or placed at a specific position within a route. (1458106)

🟪 Enhancement: The applications integration for 3rd Party Courier Assignment (FleetLink) has been updated to send complete shipment data at both the quoting and booking stages. This ensures vendors receive consistent, detailed information throughout the workflow, enabling more accurate pricing, capacity checks, and service eligibility. (1455968)

🟩 Resolved Issue: The Load All Customers action failed when inactive customers were associated with fixed routes, preventing data from loading. The system now loads fixed routes correctly and excludes inactive customer associations. (1453310)

🟩 Resolved Issue: Deactivating a driver by setting the Active field to No in the application now correctly deactivates the corresponding driver record in Descartes wGLN. Previously, the deactivation event was not published, leaving the wGLN driver record active. (1445979)

🟩 Resolved Issue: Route optimization now correctly considers in‑progress routes when assigning unrouted shipments. Previously, once an arrival time was recorded at the start depot, the end depot was incorrectly marked as served in the optimization request, causing the optimizer to ignore valid active routes and only consider creating new trips. (1445904)

🟩 Resolved Issue: When an optimization request included routes already in execution, the system incorrectly published an update to Descartes wGLN even though those in‑progress routes were not modified by optimization. The publish event is no longer triggered when no valid optimization result exists for routes in execution. (1445903)

🟩 Resolved Issue: An issue has been fixed where changing the depot assignment for a routed stop could cause unintended stop reordering. When a new depot pickup leg was added, a preceding customer stop was incorrectly moved to follow the modified stop. The system now preserves the correct stop sequence when depot assignments are updated. (1445369)

🟪 Enhancement: Improvement to the applications Shipment Started logic ("Consider arrival time for shipment started") configuration by introducing a new dedicated Shipment parameters configuration section, renaming the setting to Shipment Started Logic, and relocating it for better usability:

• Grouping all shipment-related settings under a new Shipment section

• Replacing radio buttons with a dropdown for logic selection

• Addition of new options such as Arrival Time (Default) and Arrival + Service Time
  This improves clarity and flexibility when defining when a shipment is considered started. (1441533)

🟩 Resolved Issue: The Track My Order page did not load the required font script, causing fallback fonts and inconsistent display. The system now loads the correct font, ensuring consistent visual presentation. (1440712)

🟩 Resolved Issue: Selecting Update My Account from the User Profile loaded an incorrect version of the Edit a User page. The system now loads the correct page with consistent layout and behavior. (1439878)

🟩 Resolved Issue: An issue has been resolved where Direct Delivery and Direct Pickup requests could incorrectly update an existing shipment and overwrite its order type. The Shipment web service will now correctly treat these as distinct contexts and generate a new shipment record, consistent with the behavior for Customer Delivery and Customer Pickup. (1438714)

🟩 Resolved Issue: The "Exclude 3rd Party Shipments in Export" setting was not saved and was incorrectly linked to the "Include Only Frozen Route Shipments" setting. The system now saves the setting correctly and ensures both options function independently. (1438517)

🟩 Resolved Issue: On the Order Management > View Route Detail page, the Show Field Data option now correctly displays driver‑submitted information such as notes and images. Previously, although the option was available from the context menu when accessing routes via View Orders or View Deliveries, the Field Data window opened with no content at any level. (1437356)

🟩 Resolved Issue: On the Order Management > View Route Detail page, stops marked as MISSED with no delivery attempt are displayed in the route’s stop list. In contrast, the Planning > View Route Detail page correctly excludes these “missed without attempt” stops from the route details. The Order Management view should align with Planning and not show stops that were missed without any attempt as part of the executed route. (1437341)

🟩 Resolved Issue: An issue has been resolved where editing a shipment that was already marked as served would return an error and create an entry in the Error Lookup page. These edits are now handled correctly as valid business updates and no longer generate system errors. (1437339)

🟩 Resolved Issue: Resolved an issue where Invoice Payment and Item Payment data were not copied when cloning a shipment. Cloned shipments now correctly include all payment‑related fields and relationships from the original record, ensuring complete and consistent shipment duplication. (1437338)

🟩 Resolved Issue: Edit and Change options appeared in the Shipment Context menu even when no supporting actions were configured, resulting in empty submenus. The system now displays these options only when applicable actions are available. (1436845)

🟩 Resolved Issue: Drivers marked as inactive were still included in exception logic processing, causing related exceptions to appear in the User Interface. Inactive drivers are now excluded from exception evaluation, preventing incorrect or confusing exception messages. (1436567)

🟩 Resolved Issue: The system did not save the selected timezone in the Report Schedule page, and Start Date and Start Time fields displayed inconsistent alignment and styling. The system now saves the selected timezone correctly and ensures consistent field layout and behavior. (1436565)

🟩 Resolved Issue: End depot service time was removed when moving a stop whose origin matched the route’s end depot. The system now preserves the end depot service time when stops are moved within the route. (1435537)

🟩 Resolved Issue: Removing consecutive stops directly in Map View no longer triggers a "Request Failed" error when un‑routing a second stop via right‑click without selecting it first. (1433919)

🟩 Resolved Issue: Hazardous Materials configuration is now available on the Add/Edit a Trailer pages. Previously, hazmat attributes could only be configured for vehicles, preventing consistent hazmat data capture for trailer assets. (1432912)

🟪 Enhancement: The application has been improved for stops marked as Missed Without Attempt. The Route XML integration now sends both stop‑level and shipment‑level data when a stop is marked as missed, this ensures all affected shipments are digitally marked as missed and included in downstream XML updates and systems. (1429999)

🟩 Resolved Issue: Shipment export intermittently generated blank files containing only header rows with no data. The system now ensures consistent data export across all export methods. (1429944)

🟩 Resolved Issue: Shipment state changes are no longer incorrectly logged when processing requests via the Shipment Service. Previously, shipment history could show misleading updates or transitions even when no actual change occurred. (1429574)

🟩 Resolved Issue: The system allowed creation of transfer orders with identical Ship From and Ship To locations, resulting in invalid orders. The system now prevents submission and displays a validation message when both locations are the same. (1427880)

🟩 Resolved Issue: Deleting an order with "Enable Active Order Workflow" turned on redirected users to the Add An Order page without showing a confirmation message. The confirmation message (for example, “Order deleted successfully”) is now displayed consistently, regardless of whether the workflow is enabled or disabled. (1425709)

🟩 Resolved Issue: Unplanned GPS stops did not display the route border color, making them harder to associate with routes. The system now applies the correct route border color to unplanned stops. (1425695)

🟩 Resolved Issue: Cloning Transfer Orders now opens the newly cloned order for editing. Previously, cloning a Transfer Order incorrectly redirected users to the Add An Order page, even though the clone was created. This behavior now matches Delivery and Pickup orders, including showing the success toast and opening the cloned order directly. (1422372)

🟩 Resolved Issue: Creating depot‑to‑depot transfer orders now properly validates depot values. Previously, entering an invalid depot did not trigger a validation message as expected. Invalid depot entries are now caught and reported to the user before the order is submitted. (1422279)

🟪 Enhancement: The system introduces an exception alert when maximum driving time is exceeded. When a route surpasses the configured driving time threshold, the system generates an alert in the Exceptions tab, highlights the route, all supported via a new configuration option in Map View to monitor violations. This improves compliance and reduces manual monitoring. (1421802)

🟩 Resolved Issue: The Users configuration pages contained multiple usability, access, and data display issues, including incorrect field behavior, inconsistent naming, missing data visibility, and issues with depot and location access configuration. The system now ensures consistent behavior, accurate data display, improved access handling, and standardized labeling across User Configuration pages. (1420382)

🟩 Resolved Issue: The Trailers configuration pages contained multiple usability and layout issues, including incorrect field structure, missing Overview data, and inconsistent button naming. The system now ensures consistent layout, accurate field display, and proper data visibility across Trailer configuration pages. (1419952)

🟩 Resolved Issue: The Depots configuration pages contained multiple usability and consistency issues, including incorrect field placement, missing data in Overview sections, and inconsistent button labeling. The system now ensures proper field visibility, consistent layout behavior, accurate data display, and corrected labeling across Depot configuration pages. (1419947)

🟩 Resolved Issue: The Vehicles configuration pages contained multiple usability, display, and data consistency issues, including incorrect field visibility, missing indicators, inconsistent naming, and layout misalignment. The system now ensures accurate field display, consistent labeling, proper data handling, and improved interaction across Vehicle configuration pages. (1419896)

🟩 Resolved Issue: The Routes configuration pages contained multiple usability and consistency issues following modernization updates, including missing or incorrectly displayed fields, inconsistent layout behavior, and incorrect button labeling. The system now ensures consistent field visibility, correct data display, improved layout alignment, and proper labeling across Add/Edit and Overview sections. (1419865)

🟩 Resolved Issue: Users with restricted depot access were unable to view or search orders in Order Search and View Orders pages. The system now allows users to access and search orders according to their permissions without blocking visibility. (1419094)

🟩 Resolved Issue: Shipment icons briefly disappeared and reappeared on the map after undoing a shipment assignment with "Auto Sequence on Update" enabled. The system now maintains consistent icon visibility during undo actions. (1418984)

🟩 Resolved Issue: Hazardous Material configuration settings now appear when “Is Trailer” is selected, consistent with vehicle profiles. The CO₂ Emission fields have also been combined into a single line to improve readability and layout consistency. (1418786)

🟪 Enhancement: The Recalculate Drivetime feature is renamed to Recalculate Route and moved from the Sequencing context menu to improve visibility. The system also supports automatic path redrawing when using Map Editor, improving usability and route editing accuracy. (1415611)

🟪 Enhancement: Shipment tables now support conditional row highlighting based on user‑defined criteria, consistent with existing color‑coding rules used in Map View. Rows that meet configured conditions are visually highlighted, making it easier to quickly identify shipments that require attention when working in list or table views. (1413684)

🟩 Resolved Issue: The Geocode Address window in the Dispatch module displayed inconsistencies in layout, rendering, and functionality depending on the map provider. The system now ensures consistent rendering, alignment, and interaction behavior across supported map providers. (1408103)

🟩 Resolved Issue: Users were unable to add or edit a Route due to empty Starting Depot and Ending Depot selectors. When "Show Location Depots" is disabled and only a single Location‑type depot exists, the system now correctly assigns depot values, allowing routes to be saved without errors. (1396195)

🟪 Enhancement: The Find Users results page in the Find Objects module no longer displays the Login option for client administrator accounts. This improves security and ensures compliance. (1385866)

🟪 Enhancement: The system introduces a COMBINED shipment state for route merge actions. The system replaces separate "UNROUTED" and "REASSIGNED" log entries with a single COMBINED entry, improving clarity and simplifying shipment history tracking. (1384613)

🟩 Resolved Issue: When a Transfer Order is cloned, users are now shown a clear success confirmation message before being redirected to the Add Order form. This improvement removes uncertainty and confirms that the clone action was completed successfully. (1382729)

🟪 Enhancement: Users can now 'View All Images' captured across a route in a single, consolidated gallery directly from the route details. This eliminates the need to open individual stops to review images. The system:

• Includes contextual details such as stop name, field data name, and timestamp

• Allows filtering and sorting of images

• Supports quick navigation to detailed views
  This improves visibility, reduces navigation effort, and supports auditing and verification workflows. (1378887)

🟪 Enhancement: When shipments are filtered by any applicable shipment or item-level criteria, all matching data is now highlighted within the shipment detail view. This makes it easy to immediately see why a shipment matched the filter without manually searching, improving speed, accuracy, and efficiency during shipment planning. (1378868)

🟪 Enhancement: The Vehicle-Trailer Profiles configuration interface now includes an improved layout in the View Vehicle-Trailer Profiles and Add/Edit A Vehicle-Trailer Profile pages. The system improves usability and clarity, making it easier to review, search, and manage vehicle data. (1372270)

🟪 Enhancement: The Properties Profiles configuration interface now includes an improved layout in the View Properties Profiles and Add/Edit A Properties Profile pages. The system provides a more modern design, improving usability and making it easier to manage property configurations. (1372269)

🟪 Enhancement: The Cost Profiles configuration interface now includes an improved layout in the View Cost Profiles and Add/Edit A Cost Profile pages. The system provides a more modern and structured design, making it easier to review, search, and manage cost profile data. (1372266)

🟪 Enhancement: The Locations configuration interface now includes an improved layout and interaction model in the View Locations and Add/Edit A Location pages. The system provides a more modern design, making it easier to review, search, and manage location data. (1372262)

🟪 Enhancement: Support for multi‑day routes has been enhanced to provide clearer visibility and stronger resource management across overlapping days. Including:

• Display full multi‑day routes with complete route context visible on each applicable day

• Lock assigned vehicles, drivers, and helpers for the entire duration of a multi‑day route

• Prevent double‑booking by reflecting resource availability consistently with same‑day multi‑route behavior

• Show clear in‑use warnings when selecting resources already assigned to overlapping routes

• Validate overlapping resource assignments across multi‑day routes before confirmation

• Flag conflicts early with clear alerts to reduce scheduling errors and operational disruptions
  This improves planning accuracy and resource management for multi-day operations. (1372238)

🟪 Enhancement: The Map View now includes a "Use Route Color for Routed Stop Icons" setting under General Display. When enabled, routed stops display using the assigned route color instead of priority-based colors, improving clarity in multi-route maps while preserving flexibility for unrouted shipments. (1372230)

🟪 Enhancement: Dispatch users can now manually enter route‑level attributes after a route is created using free‑text fields or preset combo lists directly in the User Interface. This data can be exported to Descartes wGLN for Mobile and included in other export processes, providing greater flexibility while remaining separate from captured field data. (1372222)

🟪 Enhancement: The system streamlines Route Settings in the Parameters configuration by renaming and removing redundant options. The system:

• Renames Multiple Day Routes to Enable Multiday Route Support

• Removes the "Highlight Depot Stops In Route Detail" option and keeps it enabled by default
  This simplifies configuration and reduces unnecessary settings. (1372200)

🟪 Enhancement: The system introduces a Routed Customer flag for unrouted shipments via new attribute of 'Is Customer Assigned' to all configurable Display and Filter options. The system:

• Identifies shipments in "Unassigned" status linked to customers with at least one routed shipment

• Automatically flags qualifying shipments

• Displays a visual indicator in the Unrouted shipments list
  This improves visibility and prevents overlooked shipments. (1368116)

🟪 Enhancement: The Performance Assessment feature now supports route sequencing comparison. The system:

• Allows users to duplicate completed delivery days for testing without affecting history

• Generates new routes using the Route Sequencer

• Provides side-by-side comparison of original and sequenced routes, including drive time, stop count, and time window performance
  This improves analysis of route efficiency and sequencing strategies. (1364277)

🟪 Enhancement: The system repositions the Help option from the User Profile menu to a dedicated icon in the top header next to Application Alerts. This provides faster and more intuitive access to support resources. (1359321)

🟪 Enhancement: The View Future Orders feature now includes an interactive calendar for date selection. The system:

• Displays a calendar widget when users access the feature

• Allows users to select single or multiple dates

• Highlights dates with existing orders

• Enables users to view orders for selected dates
  This improves usability and visibility of future orders. (1359259)

🟪 Enhancement: The Exceptions tab has now been extended to the Scheduling Board and Dispatch modules, ensuring route issues are visible throughout planning and execution stages, without requiring users to switch contexts. In addition, exception text in the Selected Route view has been repositioned to a more prominent location. (1359245)

🟪 Enhancement: The GPS Fence Width field now displays as empty when no value is set or when the value is less than or equal to zero. Submitting the form on the Customer Add/Edit page with an empty field will save the value as empty, improving clarity and data consistency. (1349052)

🟪 Enhancement: The system introduces an Unscheduled tab in Map View to manage orders without a confirmed date. Users can:

• View all unscheduled orders in a dedicated tab next to All Shipments

• Track postponed orders separately from active orders

• Move orders to active scheduling by selecting them for routing
  This improves visibility and reduces the risk of missed or overlooked orders. (1347053)

🟪 Enhancement: The Shipment API now supports service day restrictions. The system ensures shipments are scheduled only on allowed service days based on location, business rules, or operational constraints. (1330673)

🟪 Enhancement: User inactivity handling has been enhanced to apply to all users, including internal DSG roles. Accounts are now automatically marked inactive after a configured period of inactivity and will auto‑reactivate upon a valid login, eliminating the need for manual intervention. The driver, helper, and integration roles are excluded from inactivity evaluation, ensuring uninterrupted operational workflows. (1326362)

🟪 Enhancement: The Change Depot Association window has been enhanced with a more intuitive, dropdown‑style selector similar to the Location picker. Users can now search and filter depot options in real time, making it faster and easier to find the right depot, especially when working with large depot lists. (1325462)

🟪 Enhancement: Additional optimization‑related options are now available for Goal and/or Solution Criteria configuration. The following can now be selected:

• Pseudo Cost

• Regions II

• Temporal Freedom

• Time Window Compatibility Score

• Time Window Deviation

• Waiting Time + Breaks

• Workload
  This expands optimization flexibility and supports more precise route planning. (1313615)

🟪 Enhancement: The Dispatch page now displays improved visualization and status indicators for frozen routes. The system aligns the presentation with Map View and provides clear indicators and messaging for routes in a "Frozen" state, helping users identify restricted actions. (1300835)

🟪 Enhancement: Toll road configuration has been updated to support vehicle‑specific settings. Global toll road defaults have been removed, and a new “Avoid Toll Roads” option is now available on the Add / Edit / Clone A Vehicle page. This change allows users to control toll road behavior per vehicle, aligning with existing vehicle profile configurations and providing greater flexibility in sequencing and optimization decisions. (1292786)

🟪 Enhancement: The Show Field Data window now supports a multi-image viewer for Map View and Dispatch pages. Users can:

• Select and view images dynamically resized to the window

• Click an image to open a scrollable multi-image viewer

• Navigate through multiple images for a field
  This improves visibility and usability when reviewing stop-related images. (1275351)

🟪 Enhancement: Date and time input fields have been standardized across all Schedules configuration pages, including Report, Optimization, Vehicle, and Driver settings. This update ensures consistent formats and behavior, reducing confusion and making it easier to configure schedules accurately and efficiently across the application. (1275053)

🟪 Enhancement: Processing and display of field data capture timestamps from driver execution and mobile workflows have been improved for greater accuracy and clarity. In addition, a new configurable Timestamp Export field is now available, providing more flexibility for data organization, reporting, and downstream integrations. (1268704)

🟪 Enhancement: The Optimization Profile setup now includes selectable profile defaults aligned with common business objectives such as cost efficiency, speed optimization, and balanced performance. The system applies predefined configuration presets based on the selected profile while allowing users the ability to override and configure advanced parameters to meet specific operational needs. (1268700)

🟪 Enhancement: The User Interface has been enhanced to support manual order splitting, giving users greater control over how shipments are created. Orders can now be split in two ways:

• Item-Based: Select specific items within an order to create separate shipments.

• Metric-Based: Split orders using predefined metrics such as quantity, weight, or volume for optimized shipment handling.
  This improves shipment handling flexibility and optimization. (1257040)

🟪 Enhancement: The application has been enhanced to better support GeoLocation, multiple customer entities located at the same physical geolocation (latitude/longitude). Sequencing and optimization can now recognize and plan multiple customers at a shared location as part of an optimized route. The existing Assign by Geocode capability has been expanded beyond manual route planning and is now used during sequencing and optimization, enabling the system to group customers into a single stop based on shared geocode. (1198158)

🟪 Enhancement: The Shipment History display is now enhanced to present information more clearly and make shipment events easier to read and understand. (1097922)

🟪 Enhancement: Descartes administrator users now have the ability to reset Customer Management set time window values to default (None) directly from the application User Interface using a single-click option. This simplifies clearing configured time windows for customer records. (1067177)

Back to Top