Route Planner On-demand 25.10 is available as of October 27, 2025. This release includes new features, enhancements, and resolved issues. Reference the ticket number in parentheses if you have any questions about the respective items to the support team.
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Be advised of the following important information concerning this release:
Microsoft® Internet Explorer®: As Microsoft has announced the end of support for applications and services on Internet Explorer, the browser is no longer supported for the Descartes® Route Planner On-demand application. The browser can be used, but new functionality may not work. Please use Google™ Chrome or Microsoft Edge as the preferred internet browser to access Route Planner On-demand.
Supported Versions: Versions one year older than the current version will not be supported (i.e., for 25.10, versions 24.07 and older are no longer supported). You can continue using versions older than one year from the current version; however, critical issues with those versions will not be addressed.
Submit your enhancement idea using our Idea Portal! You can find more information and learn how to request access here.
Highlights
Request 3rd Party Feature Display Improvement |
Redesign of the Request 3rd Party feature with a cleaner, faster interface. Quote details are now easier to read and interact with, making the process smoother and more efficient. (1342732) |
Plan Comparison in Performance Assessment |
The Planning Performance Assessment module now lets you switch between Original and Optimized plans or view them side-by-side for a clear visual comparison. (1299954) |
Modern Optimization Progress Window |
Updated Optimization Progress window with a modern design and improved status display. (1297268) |
Visual and Data Display Enhancements |
Refresh of Map View, Scheduling Board, and Fixed Routes & Territories modules to make spatial planning easier and more intuitive. Quadrant visuals have been updated for better clarity, and data is now organized more cleanly. (1293547) |
Future Route Data Display |
Improved planning interface visuals in Map View for future days, with updated Stops column formatting for better readability. (1278015) |
Main Menu Layout and Usability Update |
Enhanced Main Menu navigation with renamed and repositioned options to better reflect user workflows and improve usability. (1266673) |
Machine Learning Service Time Prediction |
Added support and utilization of Machine Learning (ML) predictions for service time durations to improve resource allocation, scheduling, and overall service delivery. Requires additional service subscription. (1265377) |
Enhanced Route Insight Notification |
New route notification added to provide clear insights into changes performed, showing their impact on duration, distance, and cost. (1263469) |
Trailer Support and Configuration |
Trailers are now supported with full configuration, planning, and route assignment capabilities, including dimensions, capacity, and compartment profiles. (1198799) |
Enhanced Driver Assignment Functionality |
Driver assignment now supports shipment details, licensing, and schedules, with cleaner lists and a clearer assignment window. (1198135) |
Revamp of General Display Settings |
Revamp of Map View’s General Display settings with tabbed sections and grouped options for easier navigation and usability. (1067189) |
General Availability of Try New Map |
The Try New Map feature is now standard, replacing AltaMap with enhanced vector tile maps for improved display and rendering. (1049997) |
25.10.01
🟩 Resolved Issue: Fixed an issue where the depot-specified email address was missing from the Stops element in the OnDemand Route XML sent to Descartes wGLN. This update ensures the email address is included so wGLN can process notifications correctly and restore notification workflows. (1377165)
🟩 Resolved Issue: Resolved an issue where the time displayed in the Replay Route feature did not align with the configured time zone for the respective location. The displayed time now correctly reflects the expected time based on the location’s time zone settings. (1372858)
🟪 Enhancement: Updated the search icon in Scheduling Board, Fixed Routes & Territories, and Performance Assessment to match the design used on similar pages for consistent UI across the application. (1371388)
🟩 Resolved Issue: Resolved an issue where clicking Choose Columns on the Planning > View Routes page did not open the configuration window for column selection as expected. The configuration window now appears correctly, allowing users to customize their view. (1368476)
🟪 Enhancement: Addition of a new configuration parameter Location Identifier Type that allows specifying whether the system sends the location’s nickname or name as the identifier for third-party courier assignment. This enhancement improves integration flexibility while maintaining existing behavior by default. (1366329)
🟪 Enhancement: Outbound messages for Quote and Delivery requests now follow the new third-party courier schema, including added required fields, clearer field names, and removal of deprecated elements for improved integration consistency. (1365030)
🟪 Enhancement: The quote and booking process now supports scheduled shipment date and time selection with location-based time zone awareness. Key improvements include: (1365028)
Automatic generation of a default scheduled pickup timestamp for quote requests
Backend filtering of quote results based on schedule compatibility
Pre-filled scheduled pickup details during booking, with the option to adjust before confirmation
This enhancement improves quote accuracy, streamlines scheduling, and gives users greater flexibility and control.
🟪 Enhancement: The system now automatically calculates the driving distance between pickup and delivery locations and includes this data in the quote request payload. This enhancement improves the accuracy and efficiency of third-party courier quotes by enabling better service filtering and pricing. (1360634)
🟪 Enhancement: Quote responses from third-party providers now include the recommended delivery method type (e.g., Car, Pickup Truck, Van). This enhancement improves transparency and supports better decision-making for logistics planning. (1360628)
25.10.00
🟩 Resolved Issue: When users click the image field data icon to preview captured images in the UI, only the most recently captured image is displayed instead of all images. (1367746)
🟩 Resolved Issue: Postal codes imported via Shipment Import Parser now keep their original format, including spaces, for accurate display in the UI. (1364846)
🟩 Resolved Issue: Resolved issues where manual stop adjustments caused incorrect compartment assignments and ignored commodity code rules. Routes now recalculate properly and restore original configurations when changes are undone. (1362643)
🟩 Resolved Issue: Users were unable to access the right-click context menu when selecting multiple shipments from the "Unrouted" or "All Shipments" tabs in the Scheduling Board. The issue is resolved and the menu now displays correctly, restoring expected functionality. (1360810)
🟩 Resolved Issue: Shipment status requests via Order Search webservice failed when a shipment is missed during mobile execution. The issue incorrectly returned a "No Match Found" response code and "Unknown error" description preventing access to shipment details. The issue has been resolved and shipment status details will be provided as expected regardless of shipments current mobile status. (1356130)
🟩 Resolved Issue: Correction to issue where uploading a route file incorrectly removed previously evaluated break and wait times, resulting in inaccurate route timing and sequencing. (1354363)
🟪 Enhancement: Nicaragua and its subdivisions are now supported in Route Planner On-demand country configuration. (1350442)
🟪 Enhancement: Honduras and its subdivisions are now supported in Route Planner On-demand country configuration. (1350440)
🟪 Enhancement: Inbound integration and geocoding accuracy are improved. The Shipment Webservice and Shipment API now use hierarchical geocoding logic, first attempting geocoding with Address 1 and retrying with Address 2 if needed, to improve accuracy and reduce manual intervention. (1350434)
🟪 Enhancement: Belize and its subdivisions are now supported in Route Planner On-demand country configuration. (1350430)
🟪 Enhancement: El Salvador and its subdivisions are now supported in Route Planner On-demand country configuration. (1350423)
🟩 Resolved Issue: Shipments reassigned using Best Depot Selection were incorrectly linked to the original depot after optimization. (1349944)
🟩 Resolved Issue: Service Time and Drive Time columns on the route level were not sorting numerically in Map View, as the columns sorted values alphabetically instead of numerically. Sorting for these columns is now numerical. (1347573)
🟩 Resolved Issue: The Delivery tab was missing on the Edit A Transfer Order page for orders which were reassigned using the Request 3rd Party feature. The tab is now visible, allowing users to review or update delivery details across Map View, Scheduling Board and Order Management pages. (1347335)
🟩 Resolved Issue: Users were unable to add or view comments for orders in the Order Management module from the Edit An Order page. (1347271)
🟪 Enhancement: A notification now appears on the initial load of the Map View when filters are preloaded from a saved configuration or session state. The notification informs users about active filters and provides a direct link to adjust them, improving transparency and user awareness. (1347031)
🟩 Resolved Issue: 3rd-party delivery quote requests continued processing when the quote form was closed using the "X" button, potentially causing shipments to receive an incorrect response to a quote. The system no longer sends quote requests after closing the form with the "X" button and now validates that the quote ID corresponds to a valid quote before processing. (1344742)
🟩 Resolved Issue: Users were able to request 3rd-party delivery quotes for shipments linked to customers without geocoded addresses, which contradicted other feature restrictions and could lead to inaccurate quote results. (1344417)
🟪 Enhancement: The Request 3rd Party feature interface is redesigned to improve user experience and operational efficiency. The updated display now presents quote details in a more intuitive and data-rich format, optimizing the quote request process. (1342732)
🟩 Resolved Issue: Score percentage calculation in Route Planner On-demand was incorrect when using the Google Geocoding engine, resulting in skewed threshold evaluations and inaccurate geolocation matches being accepted or rejected. (1342706)
🟪 Enhancement: The shipment parser now includes a configuration parameter to specify the use of a customer records set time window when a shipment time window is not found specified in the import file. This update enables automatic application of customer-defined time windows during import. (1340256)
🟩 Resolved Issue: The Customer Parser incorrectly updated certain fields, such as Planned Service Time, Fixed Time and Slope, when the corresponding field mapping was missing from the configuration. Only fields configured in the customer parser are now updated. (1340103)
🟩 Resolved Issue: Route duration was, on occasion, miscalculated when recalculating routes that included missed shipments which resulted in misleading information. (1338994)
🟪 Enhancement: The map layers generated window now features reduced text and thumbnail sizes for improved visual alignment and consistency across pages. (1337333)
🟩 Resolved Issue: The application was stuck in a continuous processing loop when adding a new customer to a Fixed Route Group in the Fixed Routes & Territories module if the map provider of "HERE" (HERE® Maps) was set as default. The map reference refresh issue is now resolved, and customers are added correctly. (1335883)
🟩 Resolved Issue: The optimization process failed when a customer record had a service day restriction set to "All Days," halting the route generation process. The system now omits customers with the "All Days" restriction and completes optimization without errors. (1335589)
🟩 Resolved Issue: Filters and Icon Display configuration did not correctly render the appropriate input field type for attributes, displaying a blank dropdown selector instead. (1335003)
🟩 Resolved Issue: The Shipment API failed to create shipments for the DepotTransfer type, returning a 500 server error suggesting it is unable to locate one or both depots. Shipments of this type can now be added and edited as expected. (1333655)
🟪 Enhancement: The evaluation logic in the Measure Change functionality is updated to exclude item status-related values, such as "Complete" and "Exception," when evaluating measures for future stops or shipments. The measure calculation now reflects only prior actions and configurations. (1333653)
🟩 Resolved Issue: The API service returned a 503 Service Unavailable response code instead of a 500 Internal Server Error for certain failure scenarios. The correct HTTP error code is now returned across all API services. (1333250)
🟪 Enhancement: Hotkey support in Map View is expanded to improve user efficiency. New hotkeys include: (1331318)
CTRL+M to toggle between Map View, Track and Dispatch modes.
Insert to trigger the Create Route function when an unrouted shipment is selected.
Delete key now triggers the Unroute function for selected routes, with a confirmation prompt displayed.
🟪 Enhancement: The visual logic for the route level Early/Late column now uses conditional coloring to indicate the type of time window violation. The column displays yellow for early violations and red for late or combined early and late violations, improving the clarity and prioritization. (1331316)
🟩 Resolved Issue: The context menu for shipments in the Scheduling Board displayed both Request 3rd Party and Cancel 3rd Party options simultaneously, which was inconsistent with expected behavior. (1330312)
🟩 Resolved Issue: The Badge number for drivers was incorrectly prefixed with a "#" character when sent to Descartes wGLN during a route publish. The "#" prefix is now removed and badge numbers are sent in the correct format. (1330297)
🟩 Resolved Issue: The return stop leg for depot stops was not immediately displayed when items were marked for return via measure change submission. The system now generates and displays the return stop leg as expected when processed. (1329372)
🟪 Enhancement: The behavior of the Total Route Duration field is updated so that it no longer includes original plan data, such as start and end depot service times, by default. The field now behaves like the Duration field, with original planned data calculated and shown only when explicitly triggered. (1328386)
🟪 Enhancement: Distance and wait time fields for the start depot stop now display as blank instead of zero when no data is available. This update ensures consistent and clear presentation of metrics such as Distance, GPS Distance, Uploaded Distance, Accumulative Distance, Actual Drivetime, Drivetime and Uploaded Drive Time. (1327949)
🟪 Enhancement: The Performance Assessment feature now displays a side-by-side comparison of original and optimized delivery day metrics as part of the Routes Summary, enabling stakeholders to evaluate optimization effectiveness when both assessments are shown. (1327948)
🟩 Resolved Issue: The Export Grid function in the Vehicle and Driver Schedules module failed to execute, generating no export file or providing any feedback to users. (1327654)
🟩 Resolved Issue: The License value was not displayed in the Users table on the Configuration page, even when the License column was configured to show. The License value now displays correctly for all user records. (1327602)
🟩 Resolved Issue: Shipment history entries incorrectly indicated that edits were made via inbound webservice calls made to the Route Planner On-demand, even when the changes were not applied or reflected in the User Interface. Shipment history now accurately tracks edits only when changes occur. (1327256)
🟪 Enhancement: The Users Parser now supports improved field-level management, enabling the renaming, addition and removal of fields during user data import. Updates include renaming "Driver Factor" to "Service Time Factor," adding Badge #, Starting Depot, Ending Depot and Dispatch Preference, and removing Region and Default Region fields. (1326373)
🟪 Enhancement: A new Exceptions tab is added to the Shipments quadrant, displaying only when exceptions are present for routes or stops in Map View. The tab consolidates exception details, improving visibility and accessibility of exception-related data. (1325049)
🟪 Enhancement: The user interface for time-sensitive metrics (i.e., Time Window, Arrived, Service Time columns) now highlights only exceptions, removing green background highlights for positive statuses. Yellow is used for warnings or borderline violations and red for critical violations or exceptions. (1325048)
🟪 Enhancement: The shipment dispatch page column configuration is updated to remove duplicated fields, obsolete invoice-related fields and to rename Invoices Status to Invoice Status for consistency. (1322842)
🟪 Enhancement: The Search Address feature now uses a map pin icon instead of a magnifying glass to reflect address and location search context better. (1319204)
🟪 Enhancement: The Planning Performance Assessment (PPA) feature now includes a configurable option to include and assess 3rd Party Shipments in both scheduled and manual assessments. The option is available in PPA configuration pages when Request 3rd Party is enabled, while maintaining exclusion as the default behavior. (1318864)
🟪 Enhancement: The route context menu in Dispatch mode now prioritizes the Edit Route option by placing it at the top of the list. The Unroute stop context menu option is moved lower in the menu to reduce the risk of accidental selection, appearing after Create Trip and before Change Depot Association. (1318401)
🟪 Enhancement: The Planning Performance Assessment feature is improved with more accurate exception evaluation for route Duration and Distance, enhanced time window violation logic, new column configuration options for Routes, Unrouted and All Shipments tables, UI adjustments for map quadrant headers and expanded metrics (duration, drive time, volume, weight, dimensions) in assessment tables. (1318152)
🟩 Resolved Issue: Dispatch-type users with "Can Serve as Driver" enabled were incorrectly shown only the driver option in the Homepage dropdown, instead of expected web-user options. All appropriate homepage options now display for dispatcher and dispatcher_admin roles. (1318151)
🟩 Resolved Issue: The Route Replay interface did not function correctly when special stop icons were disabled, resulting in a broken or unresponsive UI. Route Replay now works as expected regardless of special stop icon settings. (1317907)
🟪 Enhancement: The default selection for the Object Type filter in the DB Logs interface is changed from "Delivery Day" to "Shipment" to improve usability and align with user behavior. (1317053)
🟪 Enhancement: The user interface in Map View and Scheduling Board now supports dedicated menu and column configuration for 3rd Party Shipments. (1314697)
🟩 Resolved Issue: The following issues in the Request 3rd Party integration module are now fixed (1314329):
Non-descriptive error messages are shown when provider-specific details were available.
The header row may disappear in the 3rd Party tab until the page refreshed.
The screen may flicker while processing shipment updates in Map View.
🟩 Resolved Issue: A system error was displayed when generating the context menu on the Dispatch page after right-clicking a shipment leg within expanded shipments in the Unrouted or All Shipments tabs. (1313746)
🟪 Enhancement: The Export configuration now includes a new field, Shipment Last Modified User. This field displays the username of the user who most recently modified the shipment record. (1313605)
🟩 Resolved Issue: Multiple issues affecting the Clone Vehicle form were resolved. Compartment Profile is now labeled and saved correctly, the Edit button is available, CO2 Emissions and Fixed Service Time are properly displayed and cloned, Helpers are included, and empty metric fields are handled as expected. (1312673)
🟩 Resolved Issue: The Users Parser incorrectly allowed creation of user records without a username and permitted driver assignments across unauthorized locations. Both issues are now resolved, enforcing correct user identification and location-based access controls. (1312671)
🟪 Enhancement: The Clear Delivery Day option is removed from the Tools list, as the Fix Delivery Day option fully covers its functionality. This change simplifies the interface and eliminates redundancy. (1309642)
🟩 Resolved Issue: The system incorrectly applied the Infeasible time window value to shipments during creation or update. The Infeasible time window is intended to be used during stop-level evaluation to identify scheduling conflicts, only to trigger visual alerts when assigned shipments have overlapping or conflicting time windows. (1309332)
🟪 Enhancement: Time windows are no longer generated or displayed for special stops, such as wait, break, lunch and similar stop types. This update prevents unnecessary or confusing time window assignments for these stop types. (1309330)
🟩 Resolved Issue: In Map View and Scheduling Board, the View Shipment details window failed to display full field labels when label text was too long, making them difficult to read. Label texts now wrap correctly, ensuring all field names are fully visible. (1308108)
🟩 Resolved Issue: Editing a time window produced an error if the user's Short Time format differed from location or organization setting. The system now uses the user's time format preference for time windows, resolving the error. (1306707)
🟪 Enhancement: The display of image fields in configured columns is now unified. An icon is shown whenever images are present, regardless of the quantity, and single image opens in the gallery as well. (1301689)
🟪 Enhancement: Core integration of feature triggers is updated to eliminate manual configuration for Change Delivery Date, Delete Shipment, Change Origin and 3rd Party Assigned actions. Activation is now governed by a centralized configuration parameter, streamlining enablement and management. (1300839)
🟪 Enhancement: The Fixed Routes Parser and its related file upload workflow now supports a Location field. Uploaded data is automatically associated with the correct location based on configuration, even when files contain data for multiple locations. (1300833)
🟪 Enhancement: Column spacing and alignment in Map View and related grids are improved. Columns now stretch based on content, sub-items are better aligned and user expansion/collapse preferences are preserved during updates, improving data readability and user efficiency. (1300817)
🟪 Enhancement: Plan Comparison functionality is now available in the Planning Performance Assessment module. Users can toggle between Original and Optimized plans or display both assessments side by side for direct comparison. The UI includes selector controls to view either or both routes, with original delivery day routes shown as grey and italicized when both are selected. (1299954)
🟪 Enhancement: The External Services configuration page is updated with improved field names, consolidation of related settings and refined layout. The Directions field is renamed to Pathing, Distance Matrix and Point-to-Point Costing are merged into Route Calculation, and deprecated settings such as Geocode 2 and Geocode 3 are removed. The redesigned interface enhances usability and clarity. (1299473)
🟪 Enhancement: The Optimization Progress window now features a modern, interactive design with improved clarity and usability. Updates include new icons, card-based elapsed time display, adjustment to distance and duration values to show total and average, revised labels and reduced whitespace. The window title is updated to Optimization Progress for consistency. (1297268)
🟪 Enhancement: The Add/Edit Export page now conditionally displays trigger-related options only if the corresponding features are enabled in system settings. This update ensures users see only relevant options, providing a cleaner interface and reducing confusion during export configuration. (1294347)
🟪 Enhancement: Map View, Scheduling Board, Fixed Routes & Territories visuals and data display are enhanced with refreshed quadrant design, improved readability and logical data grouping. The layout is now more responsive, and components follow consistent styling for an improved user experience. (1293547)
🟩 Resolved Issue: The collapse and expand functionality for shipment details was inconsistent across tabs, with Unrouted shipment details not expanding and the All Shipments tab expanding incorrect records. Expansion and collapse now work correctly for both unrouted and all shipments grids in Map View. (1293545)
🟩 Resolved Issue: Blank attribute records were created during file upload when configured attributes were missing from the upload file. Blank or whitespace-only attribute values are now excluded from shipment records during the import and creation process. (1292943)
🟩 Resolved Issue: The Speed Factor field was missing on the Clone A Vehicle page, preventing users from reviewing or modifying the speed factor during cloning. The Speed Factor field is now present and saved correctly. (1292411)
🟪 Enhancement: Parameter names on the Sequencing/Optimization configuration page are updated for consistency and readability. Names and tooltips now follow standardized naming and capitalization, and obsolete settings are removed for improved clarity. (1292248)
🟪 Enhancement: Users can now click the truck icon displayed on the map in Map View to automatically select and highlight the associated route. This enhancement improves route selection and user interaction with the map. (1290713)
🟪 Enhancement: Dynamic Compartment Dependency configuration is now available, allowing users to define interdependent compartment sizing with schema-based arrays and cascading sizing logic (e.g., compartment A impacts B, which impacts C). The update supports complex layouts, real-time calculations and intuitive conflict awareness such as wall shifts and floor slot mechanics within the compartment planning interface. (1284834)
🟪 Enhancement: The Show When Selected map General Display options in Map View is improved with dynamic, user-configurable controls. Users can now specify whether to hide stop icons, route lines or both until a route is selected, and a new display setting enables showing of hidden routes on map when selected. Option names and dropdowns are updated for clarity. Learn more in General Display Options. (1284248)
🟪 Enhancement: The Fixed Routes & Territories configuration is streamlined to improve usability and maintenance. Tabs for Depots and Route Templates are now shown only when their respective territory assignments are enabled, ensuring the interface responds to configuration settings and empowering users to manage obsolete data more efficiently. (1280395)
🟪 Enhancement: Service time fields for Planned Service Time, Fixed Time and Slope on customer records no longer display default values such as -1 or 0. The fields remain blank when not filled, and planning logic ignores unset or null values, ensuring accurate calculations and cleaner data. (1279305)
🟪 Enhancement: Column data display in the planning interface is improved for future days. Planned route data is now hidden in Map View when there are no confirmed routes for a selected future day, providing a cleaner and more focused view. The Stops column now uses the format completed stops/total stops for better readability. For future dates, only the total number of planned stops is shown if no stops are completed, and fields such as duration, distance and costs no longer display irrelevant zero values. (1278015)
🟪 Enhancement: The Reports page is updated with an improved card-based layout, enhanced display of available and configured reports, and new filtering and sorting capabilities. Users can now search reports with auto-suggestions, clear filter selections, and sort by title, description or type. Report names and descriptions are displayed separately with larger, clearer fonts, and visual hover indicators are added for better navigation. (1275386)
🟪 Enhancement: Users can now select a subset of locations or regions when generating manual reports. The new selection interface uses checkboxes for multiple locations or regions and includes validation to require at least one selection. A dropdown option allows users to switch between location and region selection, improving flexibility and report relevance. (1275365)
🟩 Resolved Issue: When creating a new report schedule, the Last Run Date was incorrectly set to the current day, causing scheduled reports to be skipped. The Last Run column now remains unset on creation for all period types, ensuring scheduled reports run as expected. (1275043)
🟪 Enhancement: The Optimization Audit page has been updated to improve usability and data interaction. Users can now scroll horizontally through large data sets and benefit from dynamic column sizing for better readability. A new date range filter with calendar pickers allows users to narrow audit results, and line items are now clickable to display detailed data. (1273874)
🟩 Resolved Issue: In both the Map View and Scheduling Board calendars, the selected date did not match the actual delivery date of the displayed data after the page loaded. The calendar continued to show the initial load date, causing confusion. This has been corrected so that the calendar now reflects the correct delivery date after page load. (1273747)
🟩 Resolved Issue: Redundant Time Window columns were removed from the Dispatch and Map View pages. Only a single Time Window column is now shown in the Deliveries Dispatch grid, and the extra TW column is removed from Map View, improving interface clarity and usability. (1273553)
🟩 Resolved Issue: The orderSearchService requests were incorrect added to logs under the Shipment object type even when logging was disabled, and recorded the user as "winterface" instead of "webservice." Logging logic now respects configuration settings and the correct username is used for logged requests. (1270872)
🟩 Resolved Issue: Shipment history was incorrectly logged for user actions such as undoing stop reassignments, dragging shipments from the Search Results tab to a new route and combining routes. The system now records shipment history accurately for these actions, reflecting the correct status changes. (1269367)
🟩 Resolved Issue: The system did not correctly prompt users to create a new trip when dragging a routed stop from the map to the end depot stop of another route. The prompt now appears as expected, ensuring consistent trip creation workflow. (1269353)
🟪 Enhancement: The Main Menu layout and naming conventions have been updated to improve clarity and navigation. The Deliveries option was renamed to Planning, and Dispatch was repositioned later on in the list to better reflect the workflow. The Fixed Routes & Territories option now appears above Configuration to reflect its lower usage frequency. Additional adjustments were made to reorder top-level menu items for better overall usability. (1266673)
🟪 Enhancement: Users can now assign vehicles, depots, and route templates to specific Territories or resource-specific quadrants through a new Assign option. This replaces the previous Add function and improves territory-based resource assignment. A territory can now include multiple vehicles, while each vehicle remains limited to one territory. Requires additional service subscription. (1266667)
🟪 Enhancement: Route Planner On-demand now integrates machine learning-based service time predictions to improve planning and operational efficiency. New configuration options are available in License Management and Parameters pages for ML service activation and setup. When enabled, the system retrieves predicted service times from the ML service during shipment creation and update, manual routing, and optimization. Predicted values are also displayed in Customer Management for greater visibility. (1265377)
🟪 Enhancement: Enhanced route notifications in Map View and Scheduling Board now provide detailed insights into route changes, including sequencing and manual edits, with clear indicators for duration, distance, violations, and cost impact. A new Show Route Insight Messages setting in General Display lets you control visibility at the user, location, or organization level. (1263469)
🟪 Enhancement: A new Email field was added to the Add/Edit A Depot page to allow users to configure depot email addresses. The system now validates email format during entry, similar to user account creation. The email is also included in route XML files sent onto Descartes wGLN. (1210422)
🟪 Enhancement: Trailer support is now available. Users can configure trailers, including dimensions, capacity and compartment profiles, via a new configuration page. Trailers can be assigned to vehicles, routes and specific planning sessions, with assignment and reassignment available in Map View and optimization. Trailer properties and capacities combine with vehicle values for accurate planning. The Vehicle Profiles configuration is renamed to Vehicle-Trailer Profile and now supports both vehicle and trailer options. Trailer data is also included in route XML published to Descartes wGLN. (1198799)
🟪 Enhancement: The Assign Drivers functionality was updated to improve assignment accuracy and usability. The system now evaluates shipment attributes, customer types, and service types. Support was added for driver license details and resource schedules. Updates include removing unknown drivers, displaying usernames, and adding vehicle and route key-related information. (1198135)
🟪 Enhancement: The Users Parser now supports removing location access from existing user accounts via file upload. (1190542)
🟪 Enhancement: The Lasso functionality for territory creation is removed from the Fixed Routes & Territories page. This change eliminates inconsistencies and improves the user experience with territory management. (1155862)
🟪 Enhancement: Users can now manually set service time for unrouted shipments across all service time calculation types. The entered value is saved under the Uploaded Service Time field and used in manual and optimizer-based route creation. The previous Manual Service Time column has been removed to streamline display in both Map View and Order Management modules. (1152545)
🟪 Enhancement: A new setting was added under Map View > General Display that allows users to define a custom Zoom Level to Group Stops. This replaces the previous grouping zoom-level setting in Configuration and improves control over clustering behavior. The default setting is off, and grouping now responds dynamically based on zoom precision for better rendering performance. (1127609)
🟪 Enhancement: The redundant Maximum Number of Routes configuration option is removed from the Sequencer/Optimizer profile settings. Route limits are now controlled solely by the Available Vehicles indication in the Optimize window. (1091397)
🟪 Enhancement: The Turn-by-Turn Directions feature now supports the Show route leg from depot to first stop and Show route leg from last stop to depot display options. Previously available only for straight-line views, these settings are now functional for detailed routing paths, allowing users to toggle route leg visibility at the start and end of trips. (1067644)
🟪 Enhancement: The General Display window in Map View was redesigned with tabbed sections to improve organization and usability. All configuration options now support saving within individual tabs. (1067189)
🟪 Enhancement: The Vehicle Capacity Exceeded exception message now displays the specific offending values that triggered the alert. When multiple metrics, such as quantity, volume, weight, or dimensions, exceed capacity, each one is listed clearly in the message. The format and labels were updated for clarity, and multiple values are now separated with commas. (1056213)
🟪 Enhancement: The Try New Map feature is now generally available, replacing the legacy AltaMap with enhanced vector tile maps for improved performance and clarity. Configuration settings for vector and tiling maps have been streamlined, existing preferences are preserved, and defaults applied where needed. (1049997)
🟪 Enhancement: The Map View now displays counts on Selected Routes, Selected Stops, and Selected Shipments tabs in the Shipment quadrant. This provides users with immediate visibility of selected items, similar to the existing tab behavior in Unrouted and other sections. (1015163)
🟨 New Feature: Route Planner On-demand now supports integration with Descartes Machine Learning (ML) for service time modeling and prediction. The system enables dynamic service time predictions by leveraging executed (completed) route information and transmitting relevant data to the ML engine via the DSG Route framework. This integration enhances the accuracy of service time estimates for planning, scheduling and operational efficiency. (962510, 962511, 1265377)