This page reviews all the different options available to change the general display of the Map View page and to display exceptions.

General Display Options

To standardize settings organization-wide, select 'Organization. ' If an existing preference is configured for the organization, click 'Use Org/Location Defaults.' For location-specific user settings, turn off 'Use Organization Defaults' and select 'Location.' Disable the 'Use Org/Location Defaults' option for personal user settings and select 'Defaults.'

Depot and Stop Tab

Use the DEPOT/STOP tab to control how depots and stops appear on the Map View page.

The table below lists all available options in the DEPOT/STOP tab and their behavior.

Option	Description
Show depots of type Store on the map	When enabled, "Store" depot types are displayed on the map.
Show only depots with shipments on the map	When enabled, only the depots that have associated shipments are displayed on the map.
Show special stops on map	Displays the location where special stops (break, sleep, lunch, fuel, and maintenance) occur on the map.
Hide route elements on map until route is selected	Control which route elements remain hidden until you select a route. Select None, Stop Icons, Route Line, or Both (Icon and Route Line). When enabled, the selected elements display only after you select the corresponding route.
Show tooltip in stops table	Displays stop information in a hover-over tooltip on the stops list.

GPS Tab

Use the GPS tab to control how GPS-related elements and geofence boundaries appear on the Map View page.

The table below lists all available options in the GPS tab and their behavior.

Option	Description
Show GPS width for customers	When enabled, the outline of the GPS fence surrounding customers' geocode location will be visible when the minimum zoom level is reached.
Show GPS width for depots	When enabled, the outline of the GPS fence surrounding the depots' geocode location will be visible when the minimum zoom level is reached.
Minimal Zoom Level for GPS fence	Set the least amount of map zoom required to show the GPS boundaries for locations. Select a zoom value. Default is '14%.'
Show GPS tooltip information (track mode)	When enabled, a tooltip displays GPS point information while in Track mode.

Route Tab

Use the ROUTE tab to control how routes display and behave on the Map View page.

The table below lists all available options in the ROUTE tab and their behavior.

Option	Description
Show route leg from depot to first stop	When enabled, the route line from the depot to the first stop is visible on the map. This is only applicable if the 'Show Straight Line' is enabled.
Show route leg from last stop to depot	When enabled, the route line from the last stop to the depot is visible on the map. This is only applicable if the 'Show Straight Line' is enabled.
Show hidden route on map when selected	Display a route on the map when you select it, even if it is hidden by default.
Show turn by turn directions instead of straight lines on map	When enabled, the route path is displayed on the map with actual streets instead of as the crow flies.
Recenter map on route when selecting	When enabled, the map is centered on the route that is selected.
Recenter map on route show/hide	When enabled, the map is centered on the selected route when toggling the hide/show function.
Minimum distance between waypoints for turn by turn directions	By setting a minimum distance between waypoints, you define to what degree of precision the routes over the roads are drawn on the map. Default is '500.'
Show the completed portion of route (track mode)	When enabled and in tracking mode, the route lines for stops that are completed are displayed on the map. When disabled, the current position of the driver/truck and future stops on the route are displayed on the map.
Show Routes Summary	When enabled, the summary information for all the routes is displayed at the bottom of the Routes pane.
Freeze completed routes	When enabled, the routes that have been completed will be marked as frozen and no longer visible on the map. Select an option from the dropdown: 'Don't Freeze,' 'Arrival at End Depot,' or 'Complete at End Depot.'
Hide all routes by default	When enabled, all routes are hidden on the map.
Show frozen route(s) in routes	Displays routes that have been set to a 'frozen' status on the route list. Exception alerts, such as capacity or vehicle restrictions, for both routes and unfrozen routes in the Route pane, are displayed using color codes.
Show frozen route(s) on map	When enabled, routes that have been marked as 'frozen' are displayed on the map.
Freeze exported route(s) on map	Keeps the display of routes exported from the system static on the map.
Show same color of route to truck	Allow the execution-based vehicle icons to display the same color as their assigned route on the map
Show route insight messages	Display route-related insight messages on the map.

Shipment Tab

Use the SHIPMENT tab to control how shipments appear and behave on the Map View page.

The table below lists all available options in the SHIPMENT tab and their behavior.

Option	Description
Show missed shipments on map	When enabled, if a shipment is missed while routes are executed, the missed shipments/stops are displayed on the map with an ‘M’ text within the icon instead of the stop number.
Recenter map on shipment/customer when selecting	When enabled, the map is centered on the shipment/customer that is selected.
Default Shipment Icon Colour	This option allows you to customize the color of shipment icons on the Map View page using a color picker similar to the Icon Display configuration. It provides flexibility for visually differentiating shipments. The default color is blue.
Hide all unrouted shipments on map by default	Keeps all shipments without an assigned route hidden initially.
Hide all 3rd party shipments on map by default	Hide third-party shipments when loading the Map View page.
Hide shipments quadrant by default	Hides the Shipments quadrant when accessing the Map View screen; it must be manually enabled.

Map Tab

Use the MAP tab to control map behavior, refresh settings and clustering options on the Map View page.

The table below lists all available options in the MAP tab and their behavior.

Option	Description
Enable/Adjust the refresh rate of the map	It allows you to set a time interval that elapses before the map and associated data are refreshed. Default is '30 seconds.'
Icon size to set	Defines the size of the icons displayed on the map. Select a size from one to ten. Default is '6.'
Enable clustering	When enabled, stops that occur at the same customer location are clustered together on the map.
Zoom Level to Expand Clusters	The clustered stops will expand when the zoom level is reached on the map. Default is '17%.'
Zoom Level to Group Stops	Enter the zoom level used to group stops together.
Hide map by default	Hides the Map quadrant when accessing the Map View screen; it must be manually enabled.

Other Tab

Use the OTHER tab to control additional map display elements and informational indicators on the Map View page.

The table below lists all available options in the OTHER tab and their behavior.

Option	Description
Show Application messages	Displays notifications or alerts from the mobile application.
Show Selected Summary	When enabled, the summary information for all items selected is displayed in the lower left portion of the map. Select an option from the dropdown: 'Don't Freeze,' 'Simple Summary,' or 'Extended Summary.' In version 23.04, the feature supports multi-route selection. The 'Simple Summary' provides the number of selected routes. The 'Extended Summary' provides the number of routes selected and the total distance and duration.
Show last update time	Indicates the time of the last data update on the map.

Option

Description

Show Application messages

Displays notifications or alerts from the mobile application.

Show Selected Summary

When enabled, the summary information for all items selected is displayed in the lower left portion of the map. Select an option from the dropdown: 'Don't Freeze,' 'Simple Summary,' or 'Extended Summary.'

In version 23.04, the feature supports multi-route selection. The 'Simple Summary' provides the number of selected routes. The 'Extended Summary' provides the number of routes selected and the total distance and duration.

Show last update time

Indicates the time of the last data update on the map.

Exceptions Options

Use the Exceptions settings to identify and highlight route, stop and shipment violations on the Map View page.

Enable specific exceptions to monitor capacity limits, timing thresholds and configuration requirements for vehicles, drivers and shipments. When a violation occurs, the system highlights the affected route, stop or shipment in red on the map and in the corresponding pane.

Configure these settings at the Organization, Location or User level to control how exceptions display across your environment.

The following table gives a brief description of the exceptions:

Exception	Description
Highlight route with exception	When enabled, if the route has an exception, it is highlighted in red.
Violation if combined shipment weight exceeds vehicle capacity	When enabled, if all shipments are assigned to a route with a total weight exceeding the weight capacity of the vehicle, the route on the map will be colored red.
Violation if combined shipment volume exceeds vehicle capacity	When enabled, if all shipments are assigned to a route with a total volume exceeding the volume capacity of the vehicle, the route on the map will be colored red.
Violation if combined shipment piece count exceeds vehicle capacity	When enabled, if all shipments are assigned to a route with a total piece count exceeding the piece count capacity of the vehicle, the route on the map will be colored red.
Violation if combined shipment dimensions exceeds vehicle capacity	When enabled, if all shipments are assigned to a route with total dimension exceeding the dimension capacity of the vehicle, the route on the map will be colored red.
Violation if start time exceeds specified time	If a route starts after the defined threshold, the route on the map is colored red. Define the time in minutes.
Violation if total distance exceeds specified amount	If the total distance calculated for a route exceeds the total distance specified for all vehicles, the route on the map is colored red. Starting in version 25.07, you can set this threshold globally or use the Route Configured option to apply values defined in each route template (Maximum Route Length). When “Route Configured” is selected, the violation is triggered only if the route-specific value is exceeded.
Violation if total duration exceeds specified amount	If the total duration calculated for a route exceeds the total duration specified for all vehicles, the route on the map is colored red. Starting in version 25.07, you can set this threshold globally or use the Route Configured option to apply values defined in each route template (Maximum Route Minutes). When “Route Configured” is selected, the violation is triggered only if the route-specific value is exceeded.
Violation if none of the assigned driver/helpers have a required set value	If the required rules for a driver/helper are not met, the associated route is colored red on the map and the respective route cell. When selecting the route, the description of the exception is displayed on the Selected Routes tab in the Shipments pane.
Violation is assigned vehicle is lacking a required set value	If the required rules for a vehicle are not met, the associated route is colored red on the map and the respective route cell. When selecting the route, the description of the exception is displayed on the Selected Routes tab in the Shipments pane.
Violation of stop is assigned vehicle/driver is lacking a required set value	If the required rules for a vehicle/driver are not met, the associated route, stop and shipment are colored red. Enabling this exception allows you to pinpoint what exactly has caused the violation.
Violation of stop if shipment has stop indicator exception	When a shipment's stop indicator conflicts with the required conditions, it triggers an exception. The route and stop in question will be marked in red. Detailed information regarding the exception can be viewed in the Shipments pane under the Selected Routes tab. Stop Indicators are attributes to be configured on the Map View page: Menu: Icon Display
Violation of stop if assigned vehicle is lacking a required commodity code	If the required commodity code rules for a vehicle are not met, the associated route, stop and shipment are colored red. Enabling this exception allows you to pinpoint what exactly has caused the violation.

Describing Map View General Display and Exceptions Options